There are a few things you need to know...
Our time together is important. Appointments must be cancelled/rescheduled at least 24 hours in advance. Appointments that are cancelled or rescheduled with less than 24 hours notice but more than 4 hours notice will incur a charge of 50% of the session fee. Appointments cancelled or rescheduled with less than 4 hours notice, including no-shows, will incur a charge of 100% of the session fee.
*The "retreat day" services have a separate cancellation policy that is outlined in the contract. Please see your contract for more information.
Appointments that begin late due to client not being ready or not at the place of the appointment on time will still end at the scheduled time, or may have to be cancelled and/or rescheduled. Clients will be responsible for payment in full for the service that was scheduled.
Both therapists and clients are vulnerable to infection from contagious illnesses. Please reschedule your appointment if you are feeling unwell. Clients with any of the following illnesses, or any other contagious illnesses not listed, will be rescheduled:
Vomiting, fever, cold, influenza, diarrhea, measles, mumps, rubella, chicken pox, head lice, scabies, impetigo, meningitis, conjunctivitis, hepatitis A, thrush, polio, ringworm of the body, feet or scalp, meningococcal disease, whooping cough, Covid 19, any coronavirus, SARS, bird flu, swine flu, MERS, staph infection.
Spirit of Lotus collects your information when needed to identify you, such as when scheduling an appointment, filling out a new client form, signing up for the free newsletter, or filling out a survey. This information may include your name, birth date, e-mail address, mailing address, telephone number, health information, etc..
Spirit of Lotus will never disclose your personal information to other companies, except as needed for legal purposes or to resolve legal disputes.
Spirit of Lotus will not release any information to other entities without a signed authorization to release form from the client, unless that information is required for legal purposes.
Gift Certificate Policy
Gift certificates are non-refundable, but may be transferred upon request.