There are a few things you need to know...
Our time together is important. Appointments must be cancelled/rescheduled at least 24 hours in advance. Appointments that are cancelled or rescheduled with less than 24 hours notice will incur a charge of 100% of the session fee. If the appointment has been prepaid as part of a package, the session will be deducted from the package. If the session was prepaid via gift certificate, the gift certificate will be marked as used.
If a client cancels an appointment with more than 24 hours notice but less than 48 hours notice more than three times per year, the client may be moved to a pre-pay only program that requires a 48-hour notice of cancellation or reschedule.
If an single appointment is rescheduled more than twice, that appointment will be canceled. The client may schedule a new appointment at a time that is more convenient for them. If the serial rescheduling recurs, the client may be moved to a pre-pay only program that requires a 48-hour notice of cancellation or reschedule.
This is to ensure that all clients are best able to receive the healing sessions that they need.
Appointments that begin late due to client not being ready or not at the place of the appointment on time will still end at the scheduled time, or may have to be cancelled and/or rescheduled if the client is 15 minutes or more late on arrival. Clients will be responsible for payment in full for the service that was scheduled.
Both therapists and clients are vulnerable to infection from contagious illnesses. Please reschedule your appointment if you are feeling unwell. Clients with any of the following illnesses, or any other contagious illnesses not listed, will be rescheduled:
Vomiting, fever, cold, RSV, influenza, diarrhea, measles, mumps, rubella, chicken pox, head lice, scabies, impetigo, meningitis, conjunctivitis, hepatitis A, thrush, polio, ringworm of the body, feet or scalp, meningococcal disease, whooping cough, Covid 19, any coronavirus, SARS, bird flu, swine flu, MERS, staph infection, any contagious skin ailment or any other contagious pathogen.
Spirit of Lotus collects your information when needed to identify you, such as when scheduling an appointment, filling out a new client form, signing up for the free newsletter, or filling out a survey. This information may include your name, birth date, e-mail address, mailing address, telephone number, health information, etc..
Spirit of Lotus will never disclose your personal information to other companies, except as needed for legal purposes or to resolve legal disputes.
Spirit of Lotus will not release any information to other entities without a signed authorization to release form from the client, unless that information is required for legal purposes.
Gift Certificate Policy
Gift certificates are non-refundable, but may be transferred upon request.
See Cookies Policy HERE.
See full Term & Conditions HERE.